Getting Started
What is Boundless API?
Boundless is a unified LLM API router. One OpenAI-compatible endpoint, one API key, 42 models — GPT, Claude, Gemini, DeepSeek, Qwen, and more.
How do I get started?
- Sign up at https://boundlessapi.com (email or Google/GitHub)
- Receive $5 signup bonus — no card required
- Create an API key in Dashboard
- Make your first request — see Quickstart
What is the base URL?
https://api.boundlessapi.com/v1
Use this as base_url in OpenAI SDKs.
Do I need a credit card to start?
No. Welcome credits let you test immediately. A card is required for purchases after signup bonus are used.
Pricing & Fees
How am I charged?
Prepaid credits in USD. Each request deducts cost based on model token pricing. See How Billing Works.
Is there a subscription?
No. Pay-as-you-go only. Optional auto-recharge keeps your balance topped up.
What is the platform fee?
None. No OpenRouter-style platform fee on credit purchases. GPT & Claude are 50% below official; other models 25% off.
Why are some models cheaper than OpenAI/Anthropic direct?
GPT and Claude models are 50% below official rates; Gemini, DeepSeek, Qwen, and other models are 25% below official. See the Models page for full rates.
Are there volume discounts?
Not for self-serve. Contact support for Enterprise pricing.
Models & Routing
Which models are available?
See Models or Dashboard → Models. List updates frequently.
What happens if a provider is down?
Boundless automatically fails over to the next available provider for the same model where configured. See Routing & Failover.
Can I force a specific provider?
Yes, via routing parameters. See API docs.
Why was a model removed?
Providers may deprecate models. We announce changes in Changelog with migration guidance.
API Technical
Is Boundless OpenAI-compatible?
Yes. Use any OpenAI SDK — change base_url and api_key. See Migrating from OpenRouter.
How do I authenticate?
Bearer token: Authorization: Bearer sk-... — see Authentication.
What are the rate limits?
Depends on account tier. Free/welcome: 10 RPM on Starter models. Paid: higher limits. See Rate Limits.
Does streaming work?
Yes. Set stream: true. See Streaming.
What error codes should I expect?
See Error Codes.
Privacy & Data
Do you store my prompts?
No, by default. Zero data retention. Opt-in logging available in Settings. See Data Policy.
Do you train on my data?
No. We do not use your API data for training unless you explicitly opt in.
Where is my data processed?
US accounts route through US-region infrastructure. See Data Policy.
What about upstream providers?
Each provider has its own policy. We route to no-training providers by default when strict privacy is enabled.
Billing & Credits
How do I add credits?
Dashboard → Billing → Add Credits (Stripe).
Do credits expire?
Purchased credits do not expire on active accounts. See Billing Policy.
Can I get a refund?
Unused purchased credits: refundable within 24 hours. See Refund Policy.
My payment succeeded but credits didn't appear
Wait up to 1 hour. Check Stripe receipt. If charged but no credits, email support@boundlessapi.com with receipt ID.
How do I set a spending limit?
Dashboard → Settings → Spend Limits.
Can I download invoices?
Yes. Dashboard → Billing → Invoices.
Account Management
How do I delete my account?
Dashboard → Settings → Delete Account. Unused purchased credits are subject to Refund Policy. Promotional credits are forfeited.
Can I have multiple API keys?
Yes. Create, name, revoke, and set per-key limits in Dashboard.
Do you support organizations/teams?
Roadmap item. Enterprise customers: contact support.
How do I enable 2FA?
Dashboard → Settings → Security → Two-Factor Authentication.
Support
How do I get help?
See Support Policy for SLAs.
Where is the status page?
System status — https://www.boundlessapi.com/en/status.html
Still stuck?
Email support@boundlessapi.com with your account email and request ID.